RETURNS

 

In the event that the MaTeS shoes you have received don’t fit your size,
we offer the possibility of changing them or returning them within 14 days from the day you received your order.

You can contact our Customer Service team that will advise you on the steps to follow
to process the change or return in the following mail:
info@mates.es

If you have any questions about our policy of changes and returns,
please do not hesitate to contact us. We will be happy to inform you of everything.

Only the processing of the change or return will be accepted in case the returned shoes
are in perfect conditions.