Privacy Policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

MaTeS Shop, S.L.
CIF: B64548027
C / Gayarre, 25 Bajos 2a.
08014 Barcelona
Phone: + 34 93 431 83 86.
Email: info@mates.es

For the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, in MATES SHOP, S.L. We are committed to ensuring that your personal information is protected and not used improperly. Guided by this commitment, MATES SHOP, S.L. it then goes on to inform (about) its privacy policy and protection of personal data, so that users determine, freely and voluntarily, if they wish to provide the personal data that may be requested.


TO WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

MATES SHOP, S.L. treats the information provided by interested persons in order to develop the provision of contracted services and practice the corresponding billing. Therefore, in developing the regulations on data protection, we have identified the following purposes:

  • Attend and properly manage the provision of contracted services.
  • Offer personalized attention to our customers and users of the website, including channeling their requests for information, suggestions and claims for management and resolution.
  • Surveys to improve the services offered.
  • Market studies and commercial prospection, reports of consumer habits, statistical data and market trends, in order to offer products and services that may be of interest.
  • Perform profiles and analysis on the behavior of our customers when using our websites or applications.
  • Keep you informed, about our latest products, offers, opportunities, etc., but only if you give us your consent. Regarding the processing of your data for promotional or advertising purposes, you will be provided, along with the corresponding data collection form, the appropriate procedure, simple and free, so that you can freely give your consent to that effect. The consent granted may be revoked at any time and at no cost.


HOW LONG WILL WE KEEP YOUR DATA?

MATES SHOP, S.L. will only treat the personal data that are necessary for an adequate provision of the contracted services. The personal data provided will be kept while the commercial and / or contractual relationship is maintained, as well as during the time in which, according to the statutory limitation periods, some type of liability derived from said legal and / or commercial relationship may be demanded, notwithstanding that you exercise the right to delete, cancel and / or limit the processing of your data. In these cases, we will keep the information duly blocked, without giving any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual responsibility for their treatment, which must be attended to and for which your recovery is necessary.


WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

The legal basis for the processing of your data is the execution of the contract for the provision of services signed with MATES SHOP, S.L. The platform www.mates.es communicate to the user the mandatory nature or not of the data collection for the provision of the services offered by MATES SHOP, S.L. Failure to complete the mandatory data will prevent the provision of those services linked to such data, freeing MATES SHOP, S.L from any responsibility for the non-provision or incomplete provision of these services. Likewise, they base the treatment of their data, the fulfillment of legal obligations, the legitimate interest of MATES SHOP, S.L (reasons of security, improvement and development of our services …) and, in the case of sending advertising, their express consent.


WHAT RECIPIENTS WILL COMMUNICATE YOUR DATA?

By accepting these conditions, the user expressly consents to the transfer or communication of the data processed by MATES SHOP, S.L. to the companies with which he works. Also, insofar as it is necessary for the development of security services, accounting, auditing, related to information technology (storage and processing of information, etc.), the data processed by MATES SHOP, S.L. (or part of them), may be communicated to third parties who, in any case, will only have access to the personal information they need to carry out said services. They are required to keep their personal information confidential and can not use it in any other way than the one we have requested. Finally, the data processed by MATES SHOP, S.L. they will be at the disposition of the State Security Forces and Bodies, Public Administrations, Courts and Tribunals, for the attention of the possible responsibilities arising from their treatment.


WHAT ARE YOUR RIGHTS WHEN YOU FACILITATE US THE DATA?

Anyone has the right to obtain confirmation on whether at MATES SHOP, S.L. We are treating personal data that concerns you, or not. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. MATES SHOP, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In the case of personal data processed by automatic means, the interested parties may request the portability of their personal data provided by the same. The exercise of such rights will be carried out by written communication to: info@mates.es, attaching a copy of your N.I.F. or substitute identification document. Also, you are informed that you can file a claim with the Spanish Agency for Data Protection (www.agpd.es).